privacy policy
Data protection declaration of MANTI MANTI GmbH
1. Person responsible for data processing
Responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is MANTI MANTI GmbH, represented by Philippa Koenig, 030 616 26 425, info@mantimanti.de
2. Purposes of data processing
MANTI MANTI GmbH processes personal data exclusively within the framework of applicable data protection laws. The personal data collected on the website is used exclusively to process orders and inquiries, as well as to send newsletters. In the case of medical data, processing is carried out exclusively for the fulfillment of a contract or to protect legitimate interests.
3. Types of personal data
MANTI MANTI GmbH processes personal data necessary for processing orders and inquiries, as well as for sending newsletters. This includes, in particular, name, address, email address, telephone number, date of birth, order history, payment information, and, if applicable, medical data such as visual acuity.
4. Storage of data
MANTI MANTI GmbH stores personal data only for as long as necessary to fulfill the purposes stated above. Medical data is stored only for as long as necessary to fulfill the contract or to protect legitimate interests. The data is then deleted or anonymized, unless legally required to retain it.
5. Sharing of data
MANTI MANTI GmbH only discloses personal data to third parties if this is necessary to fulfill the purposes stated above or if there is a legal obligation to do so. In particular, medical data will only be disclosed to persons who are legally bound to confidentiality or who are required to process the contract.
6. Use of images
During the ordering process, you may be required to submit a photo of your prescription, which shows your lens power. These photos will be used exclusively for the purpose of ordering and manufacturing your prescription glasses and will not be used for any other purpose.
MANTI MANTI GmbH guarantees that these images will not be passed on to third parties unless this is necessary for the proper processing of the order. The images will be stored only for as long as necessary to fulfill the order and will then be deleted.
7. Sharing of non-medical data with Klaviyo, Billbee, Shopify, Google Analytics, Meta and Hotjar
MANTI MANTI GmbH shares certain non-medical data with various service providers to enable the operation of the website and improve the user experience. These include:
- Klaviyo: Sending newsletters and email marketing campaigns. Personal data such as name and email address are transmitted to Klaviyo for this purpose.
- Billbee: Processing of orders and shipping processes. Order data is transmitted to Billbee for smooth processing.
- Shopify: The website is operated by Shopify. Certain non-personal data, such as website usage statistics and technical information, may be transferred to Shopify.
- Google Analytics: Analyzes website usage and improves user experience. Non-personal data such as IP address, browser information, and page views are transmitted to Google.
- Meta: Statistical analysis and marketing purposes. Meta receives aggregated information about website visits and click behavior.
- DHL: For shipping purposes, MANTI MANTI GmbH shares personal address data with DHL. The data protection regulations of DHL Paket GmbH apply.
- Hotjar: MANTI MANTI GmbH uses Hotjar to analyze user behavior on the website and improve user experience. Hotjar can record, among other things, mouse movements, clicks, scrolling behavior, and anonymized IP addresses. However, no sensitive or personal data is stored.
For more information about data processing by Hotjar, please see their privacy policy: https://www.hotjar.com/legal/policies/privacy/
If you wish to object to data collection by Hotjar, you can do so at the following link: https://www.hotjar.com/legal/compliance/opt-out
MANTI MANTI GmbH ensures that all applicable data protection regulations are observed when sharing this data. The service providers are contractually obligated to treat the data confidentially and to use it only in accordance with MANTI MANTI GmbH's instructions.
8. Non-personal transfer of medical data to Rodenstock
When ordering glasses or contact lenses, it may be necessary to share medical data with the manufacturer, Rodenstock, to ensure proper production of the visual aid. However, this data is exclusively non-personal and cannot be assigned to a specific person, such as prescriptions.
9. Rights of data subjects
According to the GDPR, data subjects have the right to information, rectification, erasure, restriction of processing, and objection to the processing of their personal data. To exercise these rights, as well as with questions regarding the processing of their data, data subjects may contact the controller at any time.
10. Right to complain
Data subjects have the right to lodge a complaint with the competent data protection authority if they believe that their personal data are being processed unlawfully or that their data protection rights have been violated in any other way.
11. Use of cookies
MANTI MANTI GmbH uses cookies to improve the user experience on the website. Cookies are small text files that are stored on the user's computer and contain certain information. By using the website, the user agrees to the use of cookies. However, it is possible to deactivate cookies in the browser settings.
12. Changes to the data protection provisions
MANTI MANTI GmbH reserves the right to change this privacy policy at any time. The most current version is available on the website.
13. Contact details of the data protection officer
The data protection officer of MANTI MANTI GmbH can be reached at info@mantimanti.de.
